{"id":8742,"date":"2020-10-30T11:28:36","date_gmt":"2020-10-30T08:28:36","guid":{"rendered":"https:\/\/metalworkingrus.com\/?page_id=8742"},"modified":"2021-11-15T23:31:24","modified_gmt":"2021-11-15T20:31:24","slug":"support","status":"publish","type":"page","link":"https:\/\/chemistryrussia.ru\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><strong>PLATFORM GUIDE <\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Vostock Capital team makes every effort to ensure your successful and efficient participation, thus we prepared a brief guide with the most important information for you.<\/p>\n<p><strong>Platform guide: <\/strong><\/p>\n<ul>\n<li>To log in to your profile:<\/li>\n<\/ul>\n<p>&#8211; go to <a href=\"https:\/\/businessplatform.online\/\">https:\/\/businessplatform.online\/<\/a><br \/>\n&#8211; input the email address or mobile phone you used for registration (if you used email address \u2013 confirmation code will be sent to your mailbox, if you used your mobile phone \u2013 you will receive a text with the confirmation code). If you did not receive the code, please check Junk email folder in your email and add <a href=\"mailto:noreply@businessplatform.online\">noreply@businessplatform.online<\/a>\u00a0 to your contacts.<\/p>\n<p>&#8211; input the code in the corresponding field<\/p>\n<ul>\n<li>If you detect incorrect profile data, send a request with the changes to <a href=\"mailto:support@businessplatform.online\">support@businessplatform.online<\/a> or correct the data by yourself and save the changes.<\/li>\n<li>Join private technical visits by clicking Events, in the upper left corner<\/li>\n<li>Appoint meetings with all participants in Attendees section. Choose an attendee and click Schedule a meeting<\/li>\n<li>Exchange messages with all the participants. Click Delegates, choose a participant and then click the icon on the right.\n<ul>\n<li>Check your technical opportunities for online negotiations, be sure that: o you use the same device and network as you used for the test call<\/li>\n<li>o you closed all other programmes which require microphone and camera<\/li>\n<li>o your connection is fast and stable (refer to GENERAL TIPS)<\/li>\n<li>o your Interpreter (if you need him\/her) has access to your meeting room<\/li>\n<li>o you are in touch with your Manager from Vostock Capital<\/li>\n<li>o you allowed the browser to use camera\/microphone. The system automatically asks for permission when you join an online meeting<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-5861 alignnone\" src=\"https:\/\/hydropowercongress.com\/wp-content\/uploads\/2021\/02\/3.jpg\" alt=\"\" width=\"501\" height=\"453\" \/><\/p>\n<p><strong>GENERAL TIPS: <\/strong><\/p>\n<ul>\n<li>Remember that conference interpreting is available during the sessions. To join the session with interpretation, join the session, click Original and select a language (Original or Translate)<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-5862 alignnone\" src=\"https:\/\/hydropowercongress.com\/wp-content\/uploads\/2021\/02\/4.jpg\" alt=\"\" width=\"651\" height=\"317\" \/><\/p>\n<ul>\n<li>We recommend using Google Chrome or Edge Chromium browsers<\/li>\n<li>Internet: Download speed \u2013 \u043e\u0442 10 Mbit, Upload speed \u2013 from 5 Mbit<\/li>\n<li>We recommend using Full HD webcam. Light in the room influence quality of the picture significantly. Do not sit in front of the window to avoid direct light in the picture.<\/li>\n<li>We recommend using headphones with a microphone, please avoid using the microphone inbuilt in your laptop, PC or a webcam.<\/li>\n<li>Full HD (1920&#215;1080) screen is recommended.<\/li>\n<li>You can access the platform from your mobile devices (phones, tabs), but log in from your computer to work on it<\/li>\n<li>If you have technical problems (with video or sound):<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Test your connection speed here: <a href=\"https:\/\/www.speedtest.net\/\">https:\/\/www.speedtest.net\/<\/a><\/p>\n<p>Check three parameters:<\/p>\n<p>PING (should be 5-150 ms)<\/p>\n<p>DOWNLOAD (should be 10 Mbps or more)<\/p>\n<p>UPLOAD (should be more than 5 Mbps or more)<\/p>\n<ul>\n<li>If the speed parameters are lower:<\/li>\n<\/ul>\n<p>&#8211; log in using your mobile phone<\/p>\n<p>&#8211; use your mobile phone as a hotspot and log in from your PC<\/p>\n<p>Contact to the Support Service:<\/p>\n<p>+7 495 109 9 509<\/p>\n<p><a href=\"mailto:support@businessplatform.online\">support@businessplatform.online<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>PLATFORM GUIDE &nbsp; Vostock Capital team makes every effort to ensure your successful and efficient participation, thus we prepared a brief guide with the most important information for you. Platform guide: To log in to your profile: &#8211; go to https:\/\/businessplatform.online\/ &#8211; input the email address or mobile phone you used for registration (if you&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8742","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/chemistryrussia.ru\/en\/wp-json\/wp\/v2\/pages\/8742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chemistryrussia.ru\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chemistryrussia.ru\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chemistryrussia.ru\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chemistryrussia.ru\/en\/wp-json\/wp\/v2\/comments?post=8742"}],"version-history":[{"count":2,"href":"https:\/\/chemistryrussia.ru\/en\/wp-json\/wp\/v2\/pages\/8742\/revisions"}],"predecessor-version":[{"id":10496,"href":"https:\/\/chemistryrussia.ru\/en\/wp-json\/wp\/v2\/pages\/8742\/revisions\/10496"}],"wp:attachment":[{"href":"https:\/\/chemistryrussia.ru\/en\/wp-json\/wp\/v2\/media?parent=8742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}